
Any business, whether they're brick and mortar establishment or
an online business, needs a website. A website needs a host. A web host
stores all the pages of your website and makes them available to
computers connected to the Internet. Like most internet services, there
are a lot of options. Web hosting is no different. When it comes to
choosing a web host, you have two basic options, do it yourself or
choose a hosting plan.
For the small to medium-sized business,
hosting your own website quite likely has too many hurdles to be worth
the effort. The initial costs for purchasing, setting up and organizing
all the necessary hardware, licensing the software can be overwhelming
and time consuming. Not to mention the recurring costs of a stable and
reliable Internet connection. For most companies, except the very
largest of firms, hosting your own website just doesn't make sense. That
leaves the second alternative, finding a hosting company and choosing a
plan. Let's begin by taking a look at choosing a hosting company.
Choosing Your Hosting Company
There
are literally thousands of web hosting companies to choose from and
evaluating them can be difficult. The first question you will want to
ask a potential hosting company is what types of hosting plans they
offer. There are likely to be several choices from starter type
packages to the platinum version with all the bells and whistles.
Here are a few basic criteria to examine:
Service and Support:
Money
Back Guarantee - Finding a web host is an investment but you don't want
it to be a risky one. Look for a host that offers a guarantee.
24/7
Technical Support - This is important. What happens to your business if
your web host crashes? If you have an online business, you're dead in
the water. Know that not all technical support is created equal and just
because someone offers 24/7 customer service doesn't mean they're
actively available. It may mean that you get to leave a voicemail or
stay on hold for hours and they'll get to you when they can.
Testimonials and references can be extremely useful. Find out if other customers are happy with the hosting service and
Ease of use:
A
Control Panel is your central hub of information. It is where you find
all of your statistics and are able to manage all of your account
features. If your host's control panel is too difficult to navigate or
doesn't offer the tools your business needs, then it is best to look
elsewhere. Your website is your business and your control panel needs to
be easy for you to use. You don't have time to spend searching for the
information and tools you need.
You will probably want to upload
scripts for message boards, email forums, set cookies, and the like. .
If this is the case, you will want a web host that allows you to install
and run scripts. Most hosting companies offer CGI, Common Gateway
Interface, a protocol that allows web pages to interact with scripts on a
server.
You will want to have email accounts for your website. For example, admin@ yourcompany.com and sales@yourcompany.com,
etc...A POP (Post Office Protocol) Email Account is an email account
hosted on your site and you will probably want more than one. Most
hosting companies offer packages with different levels. For example, a
beginner or starter package will have 1-5 email accounts, a middle of
the road type account may offer up to 50 and a full business package may
have unlimited email accounts available.
Website construction
tools and/or Microsoft FrontPage extensions. You need to be able to
design and develop your website. Many hosting companies offer templates
and design tools. In addition they may offer FrontPage Extensions.
FrontPage is a website design software program that is fairly easy to
use and if your host allows you to upload your website onto the server.
Features:
Do
you want to know who is visiting your website? What about what pages
they visit or how long they stay online? What about click through rates?
Any effective marketing plan or website plan needs to evaluate these
statistics. This means you must find a hosting company that not only
tracks this information for you but makes it easy for you to access and
understand.
Marketing features like autoresponders and mailing
list management are a fantastic feature but not all web hosting
companies offer them. Take a good look at what your business needs
before you sign on with a company. Sometimes a hosting company includes
marketing features in your package and sometimes they are offered ala
carte.
Security is important too. Look for a SSL, Secure Socket
Layer, Secure Server. SSL is a protocol that allows for encrypted
transmissions online. If you are collecting private information from
your visitors, you will want this and you can include it in your privacy
policy.
Some hosting plans offer shopping cart software
integrated right into your account. This isn't a must but it will save
you a step if you offer products for purchase on your website
Members only areas require passwords but not all hosting companies offer this feature.
Choosing Your Hosting Plan
Nearly
all hosting companies offer different types of hosting plans, including
"shared" hosting and "dedicated" hosting. In addition, some hosts also
offer a "virtual private" hosting option.
Here are the details and benefits of each.
Here are the details and benefits of each.
Shared Hosting:
Shared
hosting or "virtual" hosting (which is different from "virtual private"
hosting described below) is when the hosting company hosts your website
on its own physical servers for a monthly fee. In this type of
arrangement, the hosting company will also be serving other companies'
websites from the same physical server. The hosting company is
responsible for the technical details relating to keeping your site up
and running, including server setup, bandwidth management, backups, and
security.
Price is perhaps the primary advantage of shared
hosting. Since you're only using a portion of a single server, your
costs are less than those for dedicated hosting. Also, since you are
not directly responsible for management of the servers, you don't need
to commit as many resources to routine maintenance of your website.
This also means your hosting company will handle many of the security
matters for your website; you don't need to make any direct investment
in the software and hardware needed to secure the site.
However,
because your website is on the same server as other clients, you have no
direct control over the server as a whole, and certain site
administration tasks may be more time consuming as compared to a site
that is on a dedicated server.
Dedicated Hosting:
Dedicated
hosting means your Web server is sitting on its own box, owned and
managed by the service provider. Dedicated hosting means you will have
more direct access to make different types of changes to your site
compared to a shared hosting plan. The degree of host management
depends on what exactly is offered by the service provider. Most
providers offer special managed dedicated server programs that ensure
continuous monitoring of server performance as well as routine tasks
like data backups.
When you have a dedicated hosting solution,
your website resides on its own server. This means that your company
can directly control the machine and determine which Web applications
are running on it. This also means that it is less likely that
activities of other websites on the same physical server will negatively
impact yours.
In addition, because the server only responds to
client requests for information from your own website, there is likely
to be a faster response time for the same amount of traffic across the
server. If your server has a dedicated IP address, it will likely be
easier to handle certain anonymous FTP and SSL encryption activities.
Dedicated hosting arrangements are generally favored for high-traffic
businesses. Because your website is the only one on the server, however,
dedicated hosting costs are generally higher than with a shared hosting
plan.
Virtual Private Hosting:
Virtual private hosting
means that the server software is "virtualized" to permit the hosting of
multiple websites on a single physical server (as with shared hosting),
but each has its own copy of the operating system and permits greater
customer access to the server (as with dedicated hosting). Virtual
Private Hosting is generally available at a lower overall cost than
traditional dedicated hosting, but provides the customer with much
greater control and access to the website.
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